What I can say about our collaboration with AGLAYA 11 is that they have always been professionals – everything is done perfectly within the time frame required. What could be better than that?
Stanislav Zahariev
Country Manager
OUR EMPLOYEES
The team of AGLAYA 11 Translation Agency is experienced and ambitious. Some of the employees have been involved in the provision of translation services since 2003.
Each staff member of AGLAYA 11 has a clearly defined role in the implementation of our quality management system. Project managers respond to customer inquiries, provide quotes, accept and process translation orders from receipt to delivery to the customer. They are also responsible for communicating with the customer in connection with the orders.
The client’s requirements are leading in our work. We all believe that a satisfied customer is the best yardstick of the quality of the services and the success of a company.
OUR TRANSLATORS, INTERPRETERS AND EDITORS
The translations are performed by qualified translators, most of whom have a university degree in linguistics, translation or philology. All of them have been approved to perform translation activities by the Ministry of Foreign Affairs.
The selection of translators and editors is carried out in accordance with a strict procedure, which is part of the overall Quality Management System of the company. The selection criteria are fully compliant with the industry standards.
All our translators and editors sign a Confidentiality Agreement, requiring them to keep confidential and not to disclose any information that they have become aware of in the course of executing the translation orders assigned to them.
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WHAT OUR CLIENTS SAY ABOUT US
Whenever I need a quick translation for a film adaptation I always rely on the services of AGLAYA. I have a reason to do that: they will do the job quickly and efficiently.
Luchezar Petrov
Director
Georgiev & Partners Law Firm have been using the services of AGLAYA 11 for several years. AGLAYA 11 performs translation, legalisation and certification of documents prepared by our law firm for our local and international clients. They always deliver our translation orders correctly and on time. The translators of AGLAYA 11 have excellent knowledge of the required legal terminology.
Veneta Teofilova, attorney-at-law
Partner
The services of Aglaya 11 agency were recommended to us by a corporate partner. All translations are delivered correctly, with high quality and on time. The translators’ work and the feedback from the agency are at a high-level.
Goran Raynovsky
Account Manager
We are pleased to note that the services provided to us by AGLAYA 11 fully meet our requirements and contribute to the successful and timely performance of our day-to-day tasks. Moreover, throughout the many years of our collaboration, the company has proven to be a trusted and reliable partner who delivers a high standard of performance, diligence and confidentially, even when the deadlines are tight.
We recommend AGLAY 11 to every client who needs high quality in the field of translation and legalisation.
Dimitar Dhzendov
Managing Director